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đź”´ PRIVATE EQUITY OWNED

Aspen Dental

dental · Chicago, IL

PE Firm

Leonard Green & Partners

Year Acquired

2018

“Free X-rays to get you in the door, production quotas to keep the drill spinning.”

The PE Playbook

  • •PE owners Leonard Green, Ares, and American Securities extracted $1.1 billion+ in debt-funded dividends since 2012
  • •Paid $1.7 million+ in settlements with attorneys general in PA, MA, NY, and IN for deceptive practices
  • •Class-action alleges 'unlawful corporate practice of dentistry' by setting production goals and favoring lucrative procedures
  • •Suffered a 2023 ransomware breach exposing data of nearly 600,000 patients; settled for $4.4 million

Since the Acquisition

  • â–¸Massachusetts won a $3.5 million settlement in 2023 over bait-and-switch tactics — advertised accepting all insurance but didn't take MassHealth, luring low-income patients who had to pay cash or take high-interest loans
  • â–¸PBS Frontline investigation found the business model leads to overtreatment: a production-based bonus system incentivizes pushing expensive extractions, crowns, and dentures over basic cleanings
  • â–¸Patients filed lawsuits alleging unlicensed dentists pulled teeth and that unnecessary extractions caused ongoing health problems
  • â–¸PE firms extracted at least $1.1 billion in debt-funded dividends from Aspen Dental since 2012